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Delivery Information
Packaging
Where possible we like to use re-cycled boxes, mostly from goods that we have received, we have a habit of keeping boxes. The little white foam chip things that come inside your package are 100% biodegradable, if they get wet they melt away to nothing! It’s true we’ve tried itDespatch times
We aim to pick and despatch all orders the next working day, however this may take up to 2-3 days during very busy periods. The vast majority of our orders are despatched the next working day when orders are placed before 3pm. Orders placed on a Friday will not be despatched until the following Monday.Shipping Costs
For UK Mainland customers we offer Standard shipping for just £3.50 All orders over £35 will automatically qualify for FREE SHIPPING!For Offshore - British Islands and Northern Ireland, and all Overseas, shipping please contact us and we will quote you shipping costs.
The order has not arrived - what do I do?
If nothing shows up, do drop us a line at sweets@thelittlesweetco.co.uk and we'll do our best to help you asap. Or give us a call on 01772601750 MON-FRI
The same goes if your entire order or a part of it was damaged in transit. Please keep the goods safe and unopened and let us know within 7 days of receipt.
The order has arrived and I'm not 100% happy
We always aim to deliver the best possible service, but we are only human - if we missed something from the order or sent you a wrong item, please email us asap at sweets@thelittlesweetco.co.uk and we will get back to you.The same goes if your entire order or a part of it was damaged in transit. Please keep the goods safe and unopened and let us know within 7 days of receipt.